Hybrid deployments are primarily considered by organizations that are invested in their on-premises infrastructure and also want to use Office 365. This approach allows organizations to augment on-premises resources and creates an alternative path to AWS rather than an immediate full migration. We respect your work hours and troubleshoot connections with end-user to assure ongoing email while using both of your services.
If you still need any kind of help, then please create a support ticket in your client area. We are always there to help you out. Moreover, if you need any kind of customization it is supported with your selected package.
