Salesforce Administrators work with stakeholders to define system requirements and customize the platform. To put it simply, they enable users to get the most out of Salesforce technology. A Salesforce Admin best understands how to make the platform work for their company's goals. You get admin support for a fraction of the cost to hire one (until you hire one).
If you still need any kind of help, then please create a support ticket in your client area. We are always there to help you out. Moreover, if you need any kind of customization it is supported with your selected package.
